Here we go…

Industry Staples
Electrical/Electronics and Computer Development Engineers Group (2,789  April ’09- 5,796 Members Now)
This is the largest technical group I was a part of last  year.  It is a dynamic group, and very active.  However, the content tends to be a little bit more generic, and lacks the technical specificity found within the smaller groups formed for topical discussions.  That being said, I really appreciate that there is always something new whenever you visit, and there is a large, diverse audience to whom you can field discussion questions, share news articles, and work on your networking skills.

EMS Insider (Electronics Manufacturing Services (2,663 April ’09- 5,815 Members Now)
EMS Insider falls into the same category of LinkedIn group as the EECDE group above.  More general discussion on larger, less specific, and often marketing/manufacturing oriented topics.  This is a great group to be a part of so that you have messaging rights to people within the industry.

PCB Forum (1,133 Members Now)
The PCB Forum group is a mid sized group and falls right in the middle of everything.  Decent membership, good conversation, relevant news, etc.  If you’re not a part of this group, you ought to be.

Printed  Circuit Board Technologies and Solutions (330 Members April ’09- 930 Members Now)
Same thoughts as the PCB Forum above.

PCB Designers and PCB Designers Group (423 Members and 378 Members respectively)
These two groups cater to the PCB Designer, as is clear by their titles.  PCB Designers is the more robust and put together group, although PCB Designers Group still has provided some valuable activity for me in the news section whenever I have posted a link.  There is a discussion thread about combining the two groups… and whether that happened or not, I am not sure.  I would speculate that a majority of the members are overlapping members.  However, these are my two favorite groups!!…. be sure to check them out and join.  I see them growing tremendously in the next year.

VLSI (2,337 Members April ’09- 4,233 Now)
This group has grown a lot, but still has that feel of being subsidized by a few key contributors rather than it being a lively, dynamic community.

IPC – Association Connecting Electronics Industries
The IPC group is a great resource for the PCB Professional.  Although it is not updated or contributed to as often as many other groups, it is relatively free of junk postings and distractions.  I really appreciate the IPC and their efforts to provide resources; and supporting their LinkedIn group is a great way to show some support.

Rising Stars
These groups have great potential and I see them growing tremendously in the near future… however, that’s up to all of you.  With a little love and involvement, I see these topic/technology specific groups growing into very informative communities.  Some have very few members, and great content, while others have a good number of members, but need more applicable content.

Flex Circuit (42 Members April ’09- 172 Members Now)

PCB/BGA Rework and Repair (103 Members Now)

Unexplainable PCB Quality Issues (151 Members Now)

PCB HDI – Next Generation (124 Members Now)

Signal Integrity Engineering (1,184 Members Now)

RF/Analog/Mixed signal circuit design & product/test engineering (883 Members Now)

RFID/AIDC Technology (1,818 Members Now)

Homepage logo taken from this site.

There was a particular moment, however, which really encouraged me and provided some hope for 2010. A group of designers and engineers we’ve been working with for a few years now came down to say hello and to ask us some questions. It was great to have dynamic dialogue and interest in our company’s various developments over the last two years. It was within that conversation that I watched a younger engineer bridge the gap between fabricator and designer. And no exaggeration, it was like the room got brighter and the air sweeter.

Spending the last year getting to know both groups has exposed me to the complaints on both sides of the fence. I have heard frustrations from designers and customers concerning quality, timeliness, and customer service. I have seen fabricators scratch their head and stare at design files or bills of material in wonder and confusion. And finally someone stepped up and asked the most beautiful question. I will paraphrase, but I remember it pretty well.

He said, “Morgan, is there anything we can be doing to make your job easier? I mean, I honestly don’t know a whole lot about the details of the fabrication process… I just design them. What could we be doing to help you?”

Every relationship is different, and every customer is different, but it is essential to open up the discussion about how we can form a more seamless relationship between design, fabrication and assembly.  And so I would like to open up the discussion about how fabricators can better serve their customers, and vice versa.  Keep it clean, keep it helpful, and keep it coming.

- Liam

The year 2009 has been an intense crash-course and immersion into the PCB industry.  I entered the field having only seen a board in settings such as when my mother’s blender lay torn apart on my lap as I sought to “fix” it as a ten-year-old.  My background is in entrepreneurship and business development.  Keep these things in mind as you read, but I hope that you do not allow them to lessen the various observations.  Please be sure to comment, critique, and add to this article in the comments section.

Market Segments
Tradeshows
There is nothing as bittersweet as a tradeshow.  It is easy to see that while many I’ve spoken with claim to dread the show circuit, there is an industry sustaining vibrancy found on the tradeshow floor.  In fact, regardless of size, shows remind many that they are not alone in this economic climate and in this industry.  “How about them Yankees” was definitely replaced by depressed and rehearsed comments about overseas production and its implications.  Yet even competitors can console one another.

Recessions inherently bring about budget cuts and a careful critique of the ROI (return on investment) of all marketing endeavors including tradeshows.  Smaller displays with fewer freebies seemed more prominent as the year progressed.

However, tradeshows will never go away because there is an inherent need within any industry to foster community and to provide convenient platforms for vendors and customers to interact.  Yet there is a great need for training and planning of employees to occur in 2010.  Pre and post-event networking skills need to be developed.  And it seems clear that the question of whether we will attend the next tradeshow is moot until we have exhausted an investigation of how we can best take advantage of the opportunity contained within each show.

Media and Trade Publications
As a complete rookie to PCB’s, I found the press to be my greatest ally.  Wonderful individuals within UP Media and  iConnect007 greatly encouraged and guided me through year one.  In fact, they are both the customer and supplier’s greatest asset.  Many of the most knowledgeable individuals are connected with these organizations and an email to either requesting direction or a good contact will usually turn out well.  Don’t expect them to play favorites or violate privacy issues, but they will do their best to direct you toward professionals or resources which will aid you greatly.

Political Climate
Changing the political landscape concerning any issue is always a laborious and time consuming process.  However, great strides were taken this year as the position of PCB Executive Agent was created.  In the second week of December, close to one hundred twenty-five industry professionals gathered in Washington D.C. to discuss how we can meet the needs of the Department of Defense in the future.  It was great to see so many key organizations represented and to see that many CEO’s and owners attended personally.  If there is to be a single word that must define 2010, it will be collaboration.  The IPC Technology Interchange in Washington was a great step toward that end.  I will discuss collaboration in greater depth shortly.

Customers
Throughout the year I sensed a continual increase in both the loyalty and price consciousness of our customers.  It was great to see the loyalty exhibited by many of our best customers, while it was tough to see quotes lost on price: even a few dollars.  Budget cuts have made it hard for everyone, and it is understandable in most cases why these occurred.

Although the following recommendation is applicable to every year within a business, I feel 2010 demands an even greater attempt.  It is clear that better communication and collaboration could and should occur between customers and the design, fabrication and assembly providers.  My hope is to personally continue to search out ways we can better serve our customers  (based on what they say, not what we assume).  This is crucial; especially for the small domestic board shops and assemblers.

Praises and Hopes
I have seen several people step up and push the envelope this year.  Some have exhibited customer service above and beyond expectations, some have embarked on innovative marketing and sales endeavors, and several faces have gained recognition as they position themselves as experts within their niche.  Below are some of the ways that they have accomplished these things.

Online Resources
Those who have met me this year most likely know about my passion for seeing the industry catch up with the rest of the private sector in regards to leveraging the tools and resources available online.  There is much to be done, but I am pleased with the small steps taken this year.  The year 2009 exhibited an increased number of companies transitioning to online marketing and advertising.  Several new columnists have appeared for various media organizations and the concept of blogging is beginning to make sense to some.

I continually experience excitement over our endeavors to develop an industry blog, yet see little follow through.  Although much of that may be due to the quality of my efforts, I do hope to see increased support and contribution in the coming year for HotPCB and my colleagues who are pouring their energies into online media.

I was given the opportunity to speak at UP Media’s PCB Atlanta in October on the subject of how the PCB industry can effectively leverage the various Web 2.0 tools currently available.  Those in attendance seemed to find it helpful, and it was a great first step.  I challenge both individuals and organizations to sit down and evaluate how they can implement these tools into their various marketing and sales strategies.

Federal Programs
This year’s Federal Matchmaking event in Tarrytown, NY was extremely well attended.  I highly admire the SBLO’s and various individuals who spend their time making sure that small-business allocated opportunities are distributed.

The PTAC officers and employees really stepped up and it was very apparent how much they desire to foster commerce between small/disadvantaged businesses and the government.

Education
There is a huge need for education within the industry.  And yet, providing resources to seasoned veteran is far from enough.  Unfortunately, the industry is graying, and there is no clear next generation.  Some have recognized the massive vacuum that is forming and are investigating the feasibility of teaching electronics at the high-school level.  This is a movement still in its infancy and needs a lot of support, guidance, materials, and commitment.  That is where collaboration will truly show its worth.

Collaboration
As promised, I want to briefly touch on collaboration once again.  It has been said that when everyone is responsible, no one is responsible.  I saw a lot of great concepts discussed at the Technology Interchange.  There has been a lot of hard work on the part of various individuals.  We as an industry need to be very careful that we don’t simply sit back and applaud their work.  A concerted effort should be made by all.

Change is a slow process.  But it is even slower when there are only a few players.  My hope is that 2010 will be a year marked with collaboration, unity, and change.  We have all seen glimpses of where things could go.  And although it is unlikely that things will ever look like they did twenty years ago, I find it highly likely that this industry will take huge leaps forward in the next twelve months.

In ending, I am very thankful for where I am, and where we are.  Great hopes drive my endeavors and will continue to shape my efforts.  Where do you see yourself making a difference?  What unique skills can you bring to the table?  How can we come together to overcome the various challenges that are facing our industry?

2010, here we come.

Education?
The first question that you might ask yourself is whether this is something for which you can go to school.  I approached Bill Brooks of Datron World Communications, who in the past has taught classes at Palomar College in PCB Design and Advanced PCB Design.  He was introduced into the field because his father owned a board shop where he worked until he was nineteen.  Bill echoed what I have heard from many:  that traditionally designers do not have college degrees.  A four-year degree, let alone a Masters, is not needed to be successful.  However, the technology continues to advance and designers must be much more rounded and have a greater understanding of a wide variety of variables than they did even only ten years ago.  I also spoke with Rick Hartley of L-3 Communications.  He is an accomplished designer and teaches technical seminars at various trade shows around the country.  He echoed the same sentiment.

Although various classes are available, the most valuable training is found within a mentorship relationship.  Rick learned how to design because a co-worker and mentor took the time to teach him.  Do you wonder where you can find a mentor, or the academic resources to succeed?  Fortunately there are a variety of places for you to go where you can receive training and meet designers who would love to teach you, especially if you are a younger entrant into the field.

If you are truly interested in making it in the field of PCB design, you must immerse yourself and strive to become an expert.  Let’s break it down into three approaches.  You need to network with current designers and find a mentor(s), you need to attend technical workshops and training sessions, and there are a few must have books that you ought to read.  Let’s start with networking.

Networking
The IPC is a very well recognized organization worldwide and they host online communities called Designer Councils which are divided up geographically.  Some of the most active councils are in Orange County and Portland.  You have a great opportunity to connect with and meet in person designers who would love to help you learn.  Although slightly archaic in their technology (they use list server technology), this is a very valuable tool and will allow you to connect with thousands of professionals.  the IPC recognizes the need to cultivate new designers and is actively pursuing programs to do just that.  Also, check out the article Best and Worst LinkedIn Groups for PCB Enthusiasts.  Use the connections within those groups, the discussion boards, the Q&A section, etc to meet and interact with experts.

Technical Training
Board design has gotten more complex as the devices they power have pushed the limits.  Although the printed circuit board has not changed significantly in its build over the last 35 years, the environment into which it is placed has.  Designers must understand electronic theory at a technician level, understand the PCB fabrication process, mechanical stress and how to prevent failure modes, the assembly process, testing processes, what the board is going to end up in for additional variables, and must also be cost conscious when it comes to materials.  Does this sound overwhelming?  Fortunately there is a plethora of design shows where you can attend technical sessions pertaining to all of these issues.  There are the IPC and Design Conferences, UP Media group’s PCB shows, designer council meetings, webinars, blogs, and companies that offer training courses.  Follow the various links and explore the opportunities to receive training.  The best training Rick ever recieved was a week long session about “board design for productibility.”  Seek out similar courses and seminars, and  you will do great.

Read, Read, Read!
If you want to be the best, you need to read from the best.  I have taken suggestions from several experts regarding what books they feel are the best for you to read if you’re seeking to expand your knowledge of the field.  I have listed them in the bookstore section of HotPCB.  Do us a favor, if you purchase through our links we might make a dollar.  That’d be cool.

I ended  all of my interviews asking if they had any predictions of where the industry was going, or what they would say in closing to someone just getting started.  Rick made the point that there are going to be a lot of available jobs and to get into it now.  In the long run it will pay off.  He took a pay cut when he first went into design, but quickly surpassed his former income.  Many designers are going to be retiring in the next 10 years, but PCB’s aren’t going anywhere.

I have been blessed with the opportunity to speak during the afternoon sessions at PCB Atlanta on October 22.  UP Media has always been very kind to us and have now provided me with this opportunity.

The seminar I will be teaching will be on the topic of marketing yourself using the social media and online tools that are currently available online.  Below is the abstract I submitted when I approached them with the idea.

Are you trying to find a way to stand out among the crowd?  The field of marketing and advertising continues to rapidly change as more and more attention shifts toward Social Media and Online marketing techniques.  A new generation of decision makers and customers who have grown up with these tools is close at hand.  In order to remain current and successful, it is crucial that you have, at the least, a basic understanding of the tools being used.

The Online and Social Media Marketing workshop will give an overview of various online tools and services currently available to help you market yourself and drive business.  You will learn how and where to network with potential customers and ways to develop a strong presence on the web.  Whether you are a novice user, or consider yourself proficient, this workshop is designed to help you develop a comprehensive personal online marketing plan.  Topics covered will include: how to take full advantage of the top social networking sites, making sure you can be found easily online, and creating a pull-marketing campaign.

Do you plan on attending the show?  If you haven’t thought about it, you should.  I do believe that it will be very beneficial to you.  I won’t be as forward as to recommend that you attend the session I will be leading, however, it should be a good time.

If you’re going and you plan on attending this, please feel free to get in touch with me or to comment below with questions you have.  I want to make sure that I address the questions and needs of the people who attend.  Getting your feedback and a feel for your questions beforehand will help me to prepare and provide a more comprehensive and applicable presentation.

Every attendee ought to be doing everything he/she can to maximize the return on the money spent in travel, fees and opportunity cost.  One of the best ways to do this is to start early and begin making contact with potential customers or vendors you are interested in before the show even starts.  If you are able to develop the foundation of a relationship before you attend the conference, your time spent mingling with your contacts at the show (going out to dinner, grabbing coffee, discussing the workshops, etc) will be far more fruitful and downright enjoyable.  Instead of running around the show thinking “meet, meet, meet” you will have the luxury of operating under a “greet, greet, greet” mentality towards your peers.

I challenge you to take advantage of the list linked to above and to do some pre-event networking.  I will be doing so, and hope to even do so with any readers of hotpcb who will be attending the Symposium.   Over the next few weeks I will be posting various articles on how to use various online tools to maximize your pre-event networking.  Feel free to use the comments section below to share your ideas or to reach out to other readers and see when they will be at the show.

Cheers,

Liam

Read Part One Here.

Designers have started contacting me concerning this project, and the enthusiasm is contagious.  Many have asked me to describe how it will work, what type of biographies we are looking for, how it will help them, etc.  I have tried to explain a few of the core details of the project below.  However, keep in mind that this is a young, organic project and you have the ability to help develop it into whatever you want.

The purpose of the Biography is to tell the story behind the Resume.  This is a chance for you to shine and share the lesser known details about yourself.  In my experience I have often found that the most qualified (on their Resume) are not necessarily always the best people to work with.  I like to develop relationships with those I work for/with, and their passions, past, and future ambitions all influence our working relationship.  This project will give each designer an opportunity to tell others about how they got into the industry, what their passions are, talk about their favorite music, share stories, predict where they see the industry going, say what they want to do in the future, describe what types of projects they hope to work on, etc.  The biography is a strong marketing tool for the individual and hopefully just plain fun.  As this blog gains traffic, featured designers will hopefully receive some good publicity and they’ll have something to show to their colleagues, friends and families.

Feel free to get in touch with me if you are interested in this project, whether it be in helping to assist in authoring some of the biographies, you wish to be featured, or you have suggestions.

Cheers,

Liam

It was instantly clear that although competitive, most vendors shared a sense of camaraderie, and were open to talking with me and answering my questions.  Most of the attendees have been in the industry for over 20 years.  In fact, the industry as a whole seems to be comprised of mostly 40+ industry professionals.  It was apparent that I was the youngest exhibitor.  In fact, I was the only exhibitor asked for ID at the complementary bar during the evening reception.

Small, but efficient and well balanced, the show was in my opinion a great success and well worth the effort to attend.  Attendees flew in from all parts of the country.  There were also individuals from Canada, Sweden, Israel, Singapore, Italy and Africa.

The workshops provided were very helpful, and have inspired me to set a future speaking role as a personal goal.  I obviously would not be able to give a technical seminar, but hopefully through my work on this blog, I will be able to position myself as a leader in bringing social media marketing to this industry.

I highly recommend that you set your calendar for the next PCB East conference.  The whole program is put on by UP Media, and there are a few additional shows occurring around the country in the next few months.  Click here to see a list of those shows. The UP Media team did a fabulous job and it was a pleasure to meet all of them.  I look forward to crossing paths with them in the future.

A little over a  month ago I applied for membership with IEEE and joined a variety of societies pertaining to my line of business.  However, I have yet to really feel the benefit of membership aside from the barrage of emails asking me to sign up for conferences.  In an effort to effectively use my membership, I open the floor to you – my reader and potential IEEE confederate.  How have you taken advantage of the various services IEEE offers?  Has it been an effective networking/educational tool for you?  Share your story of how it has been a blessing – or a bust.

All the best,

Liam