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How Rugged is Rugged?

11 January 2010 One Comment
00116_blackjack-ii

Blackjack II

As the keys begin to stick on my Samsung Blackjack II, and I think about how the navigation wheel used to spin freely, I remember the days of my Siemens M56. That little phone was built like a tiny brick, and it withstood the harshest abuse. Whether we were swimming in saltwater or it was falling off the top of my moving car, my little phone never complained, remained tough, and always worked. It was a sad day when, after three and a half years, I had to “upgrade” to a Motorola Razr.

m56

M56

While the M56 was tough, it was never tested or designed as a “rugged” device. I was very fortunate it survived, but for those whose lives rely upon the dependability of their electronics, chance does not satisfy. Many manufacturers have recognized the need for electronics able to withstand the harshest of environments, and have designed “rugged” products for use in situations as diverse as the battle field to deep freezers.

But how rugged is the “rugged” classification? Please comment below if you feel that I am far off…

What I have found has not surprised me. It seems that just as I can tell you I am really strong; unless you ask me how much I can bench-press, you really have no idea how true my claims of strength are. And even if I tell you how much I can lift, you are not sure if I am telling the truth. The same seems true for the classification of “rugged” within the electronics industry. Many have self-certified their products as rugged, or have developed internal testing procedures under which they qualify their products. So how do you know what you are getting, and how do you know which rugged product to buy? Let’s dig further.

1243012_48445105The very first step you should complete is to determine exactly in what environment your product will be operating. Some of the various standards/tests include: low pressure altitude testing, high and low temperatures, rain (freezing and penetrating), various forms of shock (both while in operation and while off), humidity, growths (fungus, algae, rust), sand and dust, accelerations, explosions, and various types of vibration. As you can imagine, every product will meet different standard within each of these categories. And while phone A may be “rugged” when it relates to salt-water, phone B may be “rugged” as it relates to extreme temperatures.

Fortunately there are various standards in place for the testing of products as it relates to rugged use. The MIL-STD-810 (Department of Defense Test Method Standard for Environmental Engineering Considerations and Laboratory Tests) is a 500+ page document
(open at your own risk, it’s big) outlining the chamber test methods necessary to use when certifying a product to be rugged in a particular application for military use. This standard can be tailored for commercial use, and many products advertise that they meet MIL-STD-810 standards in various settings. For example, you will notice that the3 Olympus Stylus-Tough 8000 is MIL-STD-810 certified to certain levels as it relates to shock and temperature. But just because it’s rated as rugged does not mean you should take it onto the water slide (although in this case you can… see the video on this page).

Some companies certify themselves to the MIL-STD-810 standards, while others use outside auditing organizations to confirm their claims. If it were me, I would always require an external auditing organization to confirm the claims made (especially if the product is protecting the life of someone). Some companies have developed and branded their own systems of rugged classification. For instance, Sonim cell phones adhere to the “Rugged Performance Standards” set in place by Sonim. Take a look at the video. It is pretty neat. Though again, always make sure that an outside agency has substantiated the claims made by the manufacturer.

So just as I will tell you that I am very strong, and you would ask me to qualify my statements; so too should you always seek to qualify the statements made in regards to the rugged nature of various electronics. What do you need it to withstand? What standards does it claim to adhere to? Have those claims been substantiated by an outside agent?

Enjoy!

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One Comment »

  • Harvey said:

    Liam

    My LG phone is 6 years old, works fine, ignores my abuse–
    made with 63-37 eutectic aolder.

    Harvey Miller

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